Privacy Policy

What This Website Collects

• Enquiries: the name, email, company, phone number and message you send through the contact or audit forms.
• Accounts: if you create an account, your name, email and company.

Why We Use It

We use enquiry details only to reply to your enquiry, as stated on each form. We do not sell your details. They are kept only as long as needed to handle your enquiry.

Your Customers' Data in Our Projects

For the systems we build, your business data and workflows run on your infrastructure, not on Gengrid Solutions servers. You create least-privilege accounts for us, and you can revoke our access at any time. A log of our access to your systems is shared with you every month.

Your Rights

You can ask us to see, correct or delete the details you gave us at any time, using the contact form. Requests are handled promptly, and you do not need to give a reason.

Kenya Data Protection

We are confirming our registration and obligations under Kenya's data protection law with a data-protection advisor. We will update this page when that is complete. Until then, enquiry details are handled with the care described here.

Changes

We will post changes to this policy on this page, with the date of the change. If a change affects how your details are used, the updated policy applies only from that date.